
Effective Date: October 2025
Introduction
Frost Smile Academy, located in Mesa, Arizona, specializes in providing training and education in the fields of dentistry and orthodontics. We are committed to protecting the privacy of our clients' personal information. This Privacy Policy explains how we collect, use, and safeguard your information, particularly in relation to our communication methods like texting, calling, and emailing, as well as our web services.
Data Collection and Usage
Contact Information: We collect your mobile phone number and email address primarily for sending information related to our educational programs, training sessions, scheduling, and updates. Professional Information: We may also collect professional information such as your job title, the organization you work for, and your professional interests to tailor our educational offerings and provide targeted training materials.
No Third-Party Sharing
We do not share your contact or professional information with third parties for marketing purposes. Any sharing is strictly limited to service providers who help us operate our educational platform, app infrastructure, or communication systems, all bound by strict confidentiality and data protection agreements.
Opt-Out Mechanism
Participants can opt out of receiving text messages, emails, or push notifications from us at any time by replying with "STOP" to any message, clicking the "unsubscribe" link at the bottom of our emails, or disabling notifications within phone settings at anytime.
Please note that opting out of notifications may limit certain app functionalities, such as course reminders or live event alerts.
Security Measures
We employ robust security measures to protect your information, including encryption, secure servers, and authentication protocols. Data stored within our mobile app is transmitted over encrypted channels and protected against unauthorized access, alteration, or misuse.
Compliance with Regulations
Our communication practices comply with applicable A2P messaging regulations, 10DLC business messaging standards, and mobile app privacy requirements. We ensure all messaging and app notifications meet carrier, data privacy, and consent guidelines to maintain transparency and trust.
Transparency and Accessibility
This Privacy Policy is written in plain language to ensure clarity and accessibility. We want you to fully understand how your information is collected, used, and protected, across both our online and mobile platforms.
Contact Information
For any questions or concerns regarding our privacy practices, please contact us at:
Frost Smile Academy
5058 E. Southern Ave., Suite 101, Mesa, AZ 85206